BKash conducts compliance awareness sessions across four cities

In a continued effort to prevent financial crimes such as hundi, betting, and money laundering, bKash has organised four awareness workshops for its distributors in Dhaka, Khulna, Bogura, and Cumilla.

The day-long sessions aimed to strengthen distributors' understanding of compliance and responsible financial practices across bKash's nationwide agent network. Discussions focused on accurate transaction management, identifying fund sources, timely reporting of suspicious transactions, regular data updates, staff monitoring, and the use of technology to detect irregularities.

With over 350,000 agents across the country, bKash's extensive network plays a key role in promoting financial inclusion. As channel partners, distributors manage agent operations, provide regular training, ensure service quality, and uphold compliance standards.

Participants shared how maintaining strict compliance has improved operational efficiency and reduced risk. They also appreciated bKash's continuous initiatives to promote transparency and secure financial transactions.

Ali Ahmmed, Chief Commercial Officer of bKash, said, "A strong network has been built through the collaborative efforts of bKash and its distributors, enabling uninterrupted services to 82 million customers. Beyond cash-in and cash-out, agent points have become hubs of financial accessibility and management."

Mohammad Irfanul Huq, Head of Distribution and Retail Business at bKash, noted that as a company regulated by Bangladesh Bank, bKash places compliance at the core of its operations. He urged distributors to remain vigilant to prevent the involvement of dishonest entities in hundi, betting, or money laundering.

As part of its ongoing initiatives, bKash continues to organise phased awareness and training programmes for employees at all levels of its distribution channel.