Banglalink launches nationwide wifi calling service

Banglalink, the country's leading innovative digital operator, has officially launched its nationwide Voice over Wi-Fi (VoWiFi) calling service, enabling customers across Bangladesh to make high-quality voice calls using Wi-Fi as well as mobile networks.

With the nationwide roll-out, customers can enjoy HD voice quality and uninterrupted calling through home or office Wi-Fi, particularly in areas where mobile coverage is challenging, including high-rise buildings, dense structures, rural communities, and remote locations.

Banglalink first introduced VoWiFi on a pilot basis in September 2025, becoming the first mobile operator in Bangladesh to deploy the technology. The pilot, conducted in selected areas of Dhaka, Chattogram, and Khulna, enabled the service to be tested and optimised based on real-world performance and customer feedback.

The VoWiFi service automatically routes calls through available Wi-Fi networks when mobile signals are weak, while functioning like regular voice calls in all other respects. It does not require app downloads or separate authentication, and allows seamless switching between Wi-Fi and mobile networks.

Commenting on the launch, Taimur Rahman, Chief Corporate and Regulatory Affairs Officer of Banglalink, stated that VoWiFi is designed to address connectivity gaps and ensure reliable communication regardless of location.

"Whether in a rural community or an indoor environment in Dhaka, customers can enjoy consistent call quality. By enabling Wi-Fi to function as a reliable voice channel, the service supports a seamless digital lifestyle—anytime and anywhere," he said.

He added that the nationwide roll-out reflects strong collaboration among mobile operators, regulators, internet service providers, and technology partners, demonstrating how collective innovation can expand digital access and enhance customer experience.

Currently, Wi-Fi calling is available on selected handset models in line with regulatory requirements and through selected ISP partners. Banglalink stated that it is working with device manufacturers and ISPs to expand availability in compliance with regulatory guidelines. The service complements the operator's LTE network, further strengthening indoor and remote connectivity.

The nationwide launch of VoWiFi adds to Banglalink's portfolio of digital services, including MyBL, Toffee, RYZE, and enterprise solutions, reinforcing the company's commitment to bridging connectivity gaps and supporting Bangladesh's digital transformation.