Workshop held to streamline cash operations at IFIC Bank

As part of its commitment to modernising currency operations, IFIC Bank PLC organised a day-long workshop titled "Currency Management by Scheduled Bank Branches" on Saturday at the IFIC Training Institute, located in IFIC Tower, Purana Paltan, Dhaka.
The workshop aimed to streamline and discipline the bank's currency management practices, aligning them with modern standards and the regulatory directives of Bangladesh Bank.
Ms Zarrin Tasnim, Joint Director of the Department of Currency Management (DCM) of Bangladesh Bank, attended as the chief resource person. She provided detailed insights into current regulatory frameworks, best practices for cash handling, and innovations in currency management systems. Mr William Chowdhury, Head of IFIC Bank's Currency Management Department, was also present.
A total of 76 officials from IFIC branches across Dhaka and Narayanganj regions participated in the workshop. They received practical training on several critical topics, including:
- Bangladesh Bank's Clean Note Policy
- Note Refund Regulations
- Proper sorting of banknotes
- Detection of counterfeit notes
- Reporting procedures for fake currency cases
The workshop also addressed challenges faced by branch-level staff in daily cash operations and emphasised the importance of ensuring the quality, safety, and integrity of currency in circulation.
IFIC Bank, the country's largest commercial bank in terms of branch and uposhakha network, stated that it remains committed to equipping its employees with the latest skills to strengthen compliance, improve customer service, and reduce operational risks associated with cash handling.