foodpanda and City Bank team up for seamless Amex payments

foodpanda Bangladesh and City Bank have signed a strategic partnership to enhance the digital payment experience for American Express (Amex) cardholders, paving the way for a more seamless, secure, and rewarding customer journey.

Under the agreement, City Bank will be directly integrated as a Payment Gateway (PGW) partner on the foodpanda platform, ensuring quicker and more reliable transactions for Amex users. The partnership will also introduce exclusive deals and offers to provide greater value to cardholders.

A Memorandum of Understanding (MoU) was signed at City Bank Centre in Gulshan-1. Arup Haider, Deputy Managing Director and Head of Retail Banking at City Bank, and Jamal Yusuff Zuberi, Director of Finance at foodpanda Bangladesh, signed the MoU on behalf of their respective organisations. Other senior officials, including Tauhidul Alam, Head of Cards at City Bank; Zahir Raihan, Head of Enterprise; and Adnan Faruqi, Head of Ads & Partnerships at foodpanda, were also present.

"Our collaboration with foodpanda is a key step in driving a cashless, digitally connected economy," said Arup Haider. "With food delivery platforms interacting with users frequently, this partnership is a natural fit for accelerating the adoption of seamless, card-based payments."

Jamal Yusuff Zuberi remarked, "At foodpanda, we are always focused on enhancing the customer experience, from browsing to checkout. By partnering with City Bank as a Payment Gateway, we are strengthening our payment infrastructure and delivering even more exclusive benefits to our American Express users."

This partnership is expected to empower Bangladesh's growing digital-first customer base, offering a frictionless checkout experience alongside exciting privileges.