BRAC Bank partners with MetLife for seamless digital premium payment
BRAC Bank PLC has entered into a strategic partnership with MetLife Bangladesh to simplify and streamline premium payments for MetLife policyholders through both digital and physical banking channels.
Under the collaboration, MetLife customers can now pay premiums via BRAC Bank's branches, sub-branches, agent banking outlets, ASTHA internet banking, payment gateways, ATMs and CDMs, as well as through Direct Debit Instructions. Enabled by real-time API integration, the system ensures instant payment reflection, faster reconciliation and greater operational transparency.
The agreement was signed in Dhaka on 30 October 2025 by Tareq Refat Ullah Khan, Managing Director and CEO of BRAC Bank, and Ala Ahmad, CEO of MetLife Bangladesh.
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"This partnership reaffirms BRAC Bank's commitment to advancing digital financial solutions and driving ecosystem interoperability," said Tareq Refat Ullah Khan. "By enabling MetLife customers to make premium payments through our extensive channel network, we are strengthening convenience and contributing to a more cashless, connected Bangladesh."
Ala Ahmad added, "Our aim is to help more people access the world-class benefits of insurance. This seamless payment experience with BRAC Bank will ensure greater convenience for customers and strengthen trust in digital financial services."
MetLife, the country's leading life insurer, serves around a million individual customers and has built a legacy of trust spanning over seven decades. BRAC Bank, known for its digital innovation and customer-centric approach, continues to promote an inclusive, interoperable financial ecosystem through partnerships that enhance accessibility and efficiency across the sector.
