Experts for outsourcing back office by banks to create large-scale employment | The Business Standard
Skip to main content
  • Latest
  • Economy
    • Banking
    • Stocks
    • Industry
    • Analysis
    • Bazaar
    • RMG
    • Corporates
    • Aviation
  • Videos
    • TBS Today
    • TBS Stories
    • TBS World
    • News of the day
    • TBS Programs
    • Podcast
    • Editor's Pick
  • World+Biz
  • Features
    • Panorama
    • The Big Picture
    • Pursuit
    • Habitat
    • Thoughts
    • Splash
    • Mode
    • Tech
    • Explorer
    • Brands
    • In Focus
    • Book Review
    • Earth
    • Food
    • Luxury
    • Wheels
  • Subscribe
    • Get the Paper
    • Epaper
    • GOVT. Ad
  • More
    • Sports
    • TBS Graduates
    • Bangladesh
    • Supplement
    • Infograph
    • Archive
    • Gallery
    • Long Read
    • Interviews
    • Offbeat
    • Magazine
    • Climate Change
    • Health
    • Cartoons
  • বাংলা
The Business Standard

Friday
July 25, 2025

Sign In
Subscribe
  • Latest
  • Economy
    • Banking
    • Stocks
    • Industry
    • Analysis
    • Bazaar
    • RMG
    • Corporates
    • Aviation
  • Videos
    • TBS Today
    • TBS Stories
    • TBS World
    • News of the day
    • TBS Programs
    • Podcast
    • Editor's Pick
  • World+Biz
  • Features
    • Panorama
    • The Big Picture
    • Pursuit
    • Habitat
    • Thoughts
    • Splash
    • Mode
    • Tech
    • Explorer
    • Brands
    • In Focus
    • Book Review
    • Earth
    • Food
    • Luxury
    • Wheels
  • Subscribe
    • Get the Paper
    • Epaper
    • GOVT. Ad
  • More
    • Sports
    • TBS Graduates
    • Bangladesh
    • Supplement
    • Infograph
    • Archive
    • Gallery
    • Long Read
    • Interviews
    • Offbeat
    • Magazine
    • Climate Change
    • Health
    • Cartoons
  • বাংলা
FRIDAY, JULY 25, 2025
Experts for outsourcing back office by banks to create large-scale employment

Economy

BSS
24 January, 2020, 11:55 am
Last modified: 24 January, 2020, 12:06 pm

Related News

  • Police fire sound grenades, water cannons at protesting outsourcing workers in front of press club
  • Can Bangladesh compete with India’s $13 billion IT outsourcing empire?
  • Outsourcing workers block Shahbagh causing traffic snarl
  • Bangladesh Bank forms committee to investigate corruption at BIBM
  • Square Pharma enters outsourcing contract with Euro Pharma

Experts for outsourcing back office by banks to create large-scale employment

BSS
24 January, 2020, 11:55 am
Last modified: 24 January, 2020, 12:06 pm
Experts for outsourcing back office by banks to create large-scale employment

Policymakers, bankers and BPO industry leaders stressed outsourcing back office by the banks to create large-scale employment, cut operational cost and increase efficiency in the financial sector.

Talking to BSS, they said if the banks outsource their back-office activities, it will give a boost to the country's BPO sector and help create large-scale employment.

Moreover, the banks will be benefitted more as their operating cost will reduce and efficiency will improve substantially, they observed.

The Business Standard Google News Keep updated, follow The Business Standard's Google news channel

Terming BPO a prospective sector, State Minister for ICT Division Zunaid Ahmed Palak said the government has been providing policy support for boosting the country's fast-growing sector.

"We want to establish paperless office and build cashless society while the BPO companies could help us fulfill both the objectives," he said.

The state minister said three things — mindset, understanding and trust— are very important to flourish the BPO sector.

It is the prime responsibility of the banks to change mindset to outsource their activities, while Bangladesh Association of Call Centre Organisations (BACCO) should build trust, he added.

BACCO President Wahidur Rahman Sharif said the country's BPO sector is now generating over US$ 400 million revenues from both local and international clients and the sector has created more than 50,000 employments in a decade.

The banking sector holds a great potential for BPO sector, which is now more equipped and matured enough to take the opportunity to deliver the world- class outsourced service support for country's vibrant financial sector, he added.

Director General of BIBM Dr Md Akhtaruzzaman laid emphasis on providing training to create skill manpower in the country's BPO sector.

Meanwhile, the bankers and experts at a recent workshop on `Outsourcing in Financial Service Sector' held at Bangladesh Bank Institute of Bank Management (BIBM) here underscored the need for outsourcing in financial service sector to improve operational performance, cut operational cost and increase efficiency through better consolidating and centralising functions.

Outsourcing enables organisations to improve operational performance, reduce operational cost and increase efficiency through better consolidating and centralising functions, they told the function.

Leveraging ICT for Growth and Employment of the IT-ITES Industry (LICT) Project, Bangladesh Association of Call Center and Outsourcing (BACCO) and Bangladesh Institute of Bank Management (BIBM) jointly arranged the workshop.

State Minister for ICT Division Zunaid Ahmed Palak, Director (Training) of BIBM Dr Shah Md Ahsan Habib, LICT Project Director Md Rezaul Karim, LICT Policy Adviser Sami Ahmed and BACCO President Wahidur Rahman Sharif, among others, spoke at the workshop.

Chairman of Devnet Ltd AK Mahbub and Associate Professor of BIBM Md Mahbubur Rahman Alam presented two separate papers on the prospect of financial sector outsourcing.

The experts put forward a set of recommendations to eliminate obstacles to outsourcing in the financial sector.

The recommendations include change of mindsets of banks to outsource their activities and update of outsourcing policy to widen scope of banks for outsourcing activities.

Top News / Banking

outsourcing / large scale employment / BPO / BACCO / BIBM

Comments

While most comments will be posted if they are on-topic and not abusive, moderation decisions are subjective. Published comments are readers’ own views and The Business Standard does not endorse any of the readers’ comments.

Top Stories

  • Infographics: TBS
    Inflated rents, ghost floors, Tk220cr advance: How Premier Bank funds lined Iqbal family’s pocket
  • On 21 July, a Bangladesh Air Force (BAF) F-7 BGI training fighter jet crashed into Milestone School and College in Uttara, killing at least 31. Photo: Mehedi Hasan
    Milestone tragedy: Death toll rises to 32 as another child dies
  • File photo of a new NBR office in Agargaon, Dhaka. Photo: UNB
    NBR chief directs customs officials to clear consignments within a day

MOST VIEWED

  •  ABM Khairul Haque. File Photo: Collected
    Former chief justice Khairul Haque detained
  • File photo of Bangladesh Bank. Photo: TBS
    Governor Mansur orders withdrawal of BB dress code after directive draws criticism
  • Hasina and Taposh in an event in 2020. Photo: Collected
    Al Jazeera investigation: Hasina, in call with Taposh, talks using helicopter to shoot, crush protesters in July uprising
  • Representational image. File photo: TBS
    Govt okays proposed tariff structure for Chattogram Port, rates to rise by up to 440%
  • Representational image. Photo: Collected
    Tariff talks: Bangladesh, US set for crucial virtual meeting on 29 July
  • Mehreen Ahmed speaking to media on 11 July 2025. Photo: Collected
    Court disposes of Dhaka girl's case against parents seeking 'protection from abuse'

Related News

  • Police fire sound grenades, water cannons at protesting outsourcing workers in front of press club
  • Can Bangladesh compete with India’s $13 billion IT outsourcing empire?
  • Outsourcing workers block Shahbagh causing traffic snarl
  • Bangladesh Bank forms committee to investigate corruption at BIBM
  • Square Pharma enters outsourcing contract with Euro Pharma

Features

Illustration: TBS

The future of medicine: How innovations will catalyse quantum leaps in healthcare by 2055

14h | The Big Picture
Photo: Collected

24 July: More than 1400 arrested, 3 missing coordinators found

1d | Panorama
Photo: Mehedi Hasan/TBS

Aggrieved nation left with questions as citizens rally to help at burn institute

2d | Panorama
Photo: Mehedi Hasan/TBS

Mourning turns into outrage as Milestone students seek truth and justice

2d | Panorama

More Videos from TBS

There are many more examples of trials of Chief Justices in the world.

There are many more examples of trials of Chief Justices in the world.

12h | TBS Today
Why is there a massive conflict between Thailand and Cambodia?

Why is there a massive conflict between Thailand and Cambodia?

13h | TBS News Updates
Former Chief Justice ABM Khairul Haque in prison

Former Chief Justice ABM Khairul Haque in prison

13h | TBS Today
The Nvidia Chip Deal Trades Away the United States’ AI Advantage

The Nvidia Chip Deal Trades Away the United States’ AI Advantage

13h | Videos
EMAIL US
contact@tbsnews.net
FOLLOW US
WHATSAPP
+880 1847416158
The Business Standard
  • About Us
  • Contact us
  • Sitemap
  • Advertisement
  • Privacy Policy
  • Comment Policy
Copyright © 2025
The Business Standard All rights reserved
Technical Partner: RSI Lab

Contact Us

The Business Standard

Main Office -4/A, Eskaton Garden, Dhaka- 1000

Phone: +8801847 416158 - 59

Send Opinion articles to - oped.tbs@gmail.com

For advertisement- sales@tbsnews.net