Should you opt for an eSIM?

Back in the '90s, buying a SIM card was an essential part of the mobile phone experience. I distinctly remember when the first SIM card my family bought came in a fancy box, with lots of paperwork. We had to pry the SIM module from the credit card-sized card body before inserting it into the phone. 

Flash forward to today — all we have to do is scan a QR code and voila! We have a new SIM installed into our phones.

In 2016, eSIM technology was introduced by the GSMA, a non-profit that represents mobile network operators worldwide. It offers a seamless experience by removing the need for physical cards — integrating a chip directly into devices. 

"The eSIM brings a remarkable opportunity for enhanced flexibility and security," said Alex Sinclair, Chief Technology Officer of the GSMA in an interview with the media last year. "It's not merely about eliminating the plastic SIM card; it's about empowering consumers with enhanced control over their connectivity."

But should you consider switching to an eSIM just because your smartphone supports it? Here's a comprehensive look at the potential benefits, drawbacks, and challenges of this technology in the Bangladeshi context.

The pros

Convenience and flexibility: The convenience of eSIM technology is one of its most appealing aspects. 

Traditional SIM cards often require a visit to a telecom store or manual swapping when switching between operators or plans. An eSIM, however, can be activated or deactivated remotely, making the process seamless. 

This flexibility is particularly advantageous for travelers who need to switch to local operators or for those who use dual-SIM setups to manage personal and professional contacts. 

Space efficiency and environmental benefits: In addition to convenience, eSIMs also offer significant space-saving advantages for devices. 

Manufacturers can use the space previously allocated for a SIM card slot to incorporate larger batteries or other advanced features. This is especially important as smartphones become slimmer and more feature-packed. 

Furthermore, eSIMs align with the global push for environmental sustainability. By removing the need for plastic SIM cards and their associated packaging, this technology helps reduce plastic waste and supports greener practices in the tech industry.

Enhanced security: Security is another critical advantage of eSIMs. Embedded directly into the device, eSIMs are harder to steal or clone compared to physical SIM cards. 

If a device is lost or stolen, users can remotely disable the eSIM, reducing the risk of unauthorised usage. This added layer of security can provide peace of mind, especially for users concerned about data breaches or identity theft.

Downsides to be aware of

Limited device compatibility: One significant hurdle is the limited compatibility of devices. While eSIMs are becoming more common in flagship models from brands like Apple, Samsung, and Google, their availability in mid-range or budget devices is still sparse. 

This makes the technology inaccessible to a large segment of the population, particularly those who prioritise affordability when choosing a smartphone.

Telecom operator support: Another challenge is the current level of support from telecom operators in Bangladesh. While operators have begun offering eSIM services, the rollout has been uneven, and user awareness remains low. 

Many users may not be fully informed about how to activate or use eSIMs, leading to a steep learning curve. 

Additionally, the activation process for eSIMs can be cumbersome, often requiring specific instructions or even a visit to a customer service centre.

Network reliability: The reliability of network infrastructure is also a critical factor. Activating and using an eSIM depends heavily on the quality of network coverage. 

In regions with poor connectivity, users may face delays or difficulties in activating their eSIM profiles. This could deter potential users who prioritise stable and reliable service.

Migration complexity: For existing users considering a switch, the migration process from a physical SIM to an eSIM may appear daunting. While the idea of remote activation is appealing, the initial setup often involves multiple steps, including scanning QR codes or entering activation details. 

For many, this complexity could outweigh the benefits, particularly if they are accustomed to the simplicity of physical SIM cards.

So, should you get one?

Ultimately, whether to adopt an eSIM now depends on individual needs and circumstances. 

If you have a compatible device and reside in an area with strong network coverage, the eSIM could be a worthwhile investment. 

However, for those reliant on mid-range devices or living in regions with inconsistent connectivity, waiting for the technology to mature may be a more practical choice.