DSE trading disrupted for 10 minutes due to server issues
According to the schedule, trading was set to begin at 10am but was delayed until 10:10am. Brokerage officials reported being unable to log into the server and conduct trades at the scheduled time
The Dhaka Stock Exchange (DSE) continues to face server issues, with Monday's (13 January) opening of trading delayed by 10 minutes, causing challenges for brokerage houses.
According to the schedule, trading was set to begin at 10am but was delayed until 10:10am. Brokerage officials reported being unable to log into the server and conduct trades at the scheduled time.
They noted that the stock market is already going through difficult times, and occasional disruptions in trading could impact investor confidence. These issues also raise concerns about the exchange's capabilities.
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However, sources from the stock exchange clarified that the delay was due to "network issues," which prevented the timely start of trading.
On 5 January 2025, trading on the DSE was delayed by an hour and a half due to network issues stemming from configuration problems in the centralised Order Management System (OMS) on the DSE FlexTP platform.
The problem was resolved with assistance from DSE's ICT engineers and FlexTrade, and trading resumed at 11:30am. To compensate for the disruption, trading — which typically ends at 2:20pm — was extended by 30 minutes, concluding at 2:50pm.
The DSE issued a statement explaining the issue and apologising to investors for the inconvenience. Although stocks initially opened positively, they quickly turned negative after trading began, with the DSEX, the DSE's primary index, dropping by 34 points by the end of the session.
To address the incident, the DSE formed a high-powered three-member committee, which includes senior officials such as Sattique Ahmed Shah, acting managing director, Md Samiul Islam, general manager, and Md Tariqul Islam, general manager and chief technology officer (CTO) (in charge).
The committee is tasked with investigating the root causes of the delay, recommending measures to reduce the likelihood and impact of similar incidents in the future, and developing standard protocols for detecting, reporting, and communicating during such events.
This incident follows a similar operational glitch in March 2024, when the DSE displayed incorrect index information. Separate investigations by the Bangladesh Securities and Exchange Commission (BSEC) and the DSE were conducted into the March incident, but the findings were not made public.
