bkash raises digital loan limit in partnership with City Bank

bKash users can now access collateral-free digital loans of up to Tk50,000 from City Bank directly through the bKash app—anytime and from anywhere.
This enhanced service builds on the growing demand, trust, and convenience that have been experienced since the initiative's launch in 2021.
Initially capped at Tk30,000, the loan limit has been increased to Tk50,000 in response to customer feedback and in compliance with the Bangladesh Bank's regulatory guidelines.
The digital loan initiative, a joint collaboration between bKash and City Bank, has already become a notable fintech success in the country. Since its commercial rollout, nearly one million customers have availed loans over 5.5 million times, totalling around Tk28 billion.
Eligible bKash users can now apply for instant loans ranging from Tk 500 to Tk 50,000 with a repayment period of up to six months. The process is fully digital—requiring no bank visit or paperwork. Customers simply need to tap the 'Loan' icon in the bKash app, enter the desired amount within their approved limit, agree to the terms and conditions, input their PIN, and confirm. The approved loan is instantly credited to the user's bKash account.
Loan eligibility and limits are determined through an automated system based on the user's bKash transaction history and City Bank's credit risk assessment. Users who are not yet eligible can improve their chances by regularly using services such as Add Money, Payments, and Savings through their bKash account.
Repayment is made easy with automatic instalment deductions from the bKash account on due dates. Customers also have the flexibility to repay their loan early—either partially or in full—without incurring any additional charges. Interest is calculated only for the duration the loan is active.
This partnership between bKash and City Bank continues to set a benchmark in financial inclusion and digital banking services in Bangladesh, bringing credit access to millions through simple, secure and innovative technology.