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The Business Standard

Tuesday
April 28, 2026

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TUESDAY, APRIL 28, 2026

Customer Experience

Customer Experience

Photo: TBS

Retail sector moves from product sales to customer experience: Experts

Singer Bangladesh CEO says shoppers now value store ambience and behaviour.

Customers too can make mistakes sometimes. But it is important for restaurant staff to have respectful dialogue with customers.  Photo: Noor-a-alam

Is the customer always right? No, but…

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