Info ministry working to ensure smooth services for citizens: Taiyeb
The government is striving to make services easily accessible online so that citizens at home and abroad can obtain government services from their homes
Faiz Ahmad Taiyeb, Special Assistant to the Chief Adviser (CA), has said the Ministry of Information and Technology aims to deliver smooth and efficient services to citizens by pursuing digital governance and effectively utilising available resources to strengthen administration.
He made the remarks as the chief guest at a view-exchange meeting with officials from the Postal Department, BTCL, BCC, Teletalk and the ICT Division at the Circuit House conference room yesterday (21 September).
Taiyeb said the government is striving to make services easily accessible online so that citizens at home and abroad can obtain government services from their homes. While not all services are yet available through the National Single Window, significant progress is being made to connect services via API integrations.
He added that the government is prioritising data security and addressing related issues to create a secure ecosystem for data operations and to resolve data-quality problems using digital tools.
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"Although our country has relatively few IT professionals, there are about 500 experienced IT engineers," he added.
Noting international practice, Taiyeb said companies can become billion-dollar enterprises with as few as 50 engineers. "However, due to limited training and experience in our country, achieving that level of success is not yet feasible," he said.
He said legal reforms for data governance are underway with guidance and support from the World Bank. The ministry is coordinating services across government and the private sector to establish National EPR, national connectivity and a National Service Bus.
Taiyeb also highlighted plans to adopt a fibre-optic strategy with a focus on training programmes, legal reform, postal services upgrades, ICT and BTCL cooperation, CLTP activities and the migration to digital addressing within the postal department.
Pointing to Britain's coded addressing system, he said such street-coding makes locating addresses easier. "Implementing a coded addressing system through postal digital services is challenging but achievable, and we aim to introduce it here," he added.
Additional Deputy Commissioner (General) Md Sharif Uddin presided over the meeting. Additional Deputy Commissioner (Education and ICT) Pathan Md Saiduzzaman and officials from the Postal Department, BTCL, BCC, Teletalk and the ICT Division were present.
