Rethinking lift etiquette in universities

Often, people try to remain stationary inside the lift by not making space for others. Therefore, it limits space for others to enter. Photo: TBS

It is said that actions speak louder than words. But when both actions and words align, they become the loudest. Interestingly, we can often observe this dynamic in lifts or elevators. 

Every university in Bangladesh provides lift services. As a result, lifts are no longer just a means of transportation between floors; they also reflect a prominent culture where ethical dimensions are manifested. 

Here, it's important to note that lift culture in universities refers to the informal norms and behaviours that emerge in this shared space. By now, if you're thinking only about students, you're mistaken, as the stakeholders of lift culture include not only students but also faculty, officers, and staff.

The very first thing we observe in lifts is overcrowding. People don't wait for others to exit first but tend to squeeze into the lift as if they are going to miss a metro train. The scene becomes even more chaotic when students fail to form an orderly line while waiting for it. 

Hence, it results in confusion, continuous pushing, and hampers the process of entering and exiting. It's not just inconvenient; it makes the whole experience stressful and inefficient for everyone. 

Secondly, people try to remain stationary inside the lift by not making space for others. Therefore, it limits space for others to enter. In addition to that, you will find some individuals who always start a loud conversation and make people uncomfortable. 

Moreover, students often remain unconscious of their surroundings while engaging in loud discussions, using slang, or discussing sensitive topics. For example, they might share personal grievances, talk about confidential matters, and criticise seniors, juniors, classmates, and faculty members without realising that a faculty member or a staff member can be present right there. 

We need to understand that when we are not mindful of our words and actions, there is always a risk of offending someone unintentionally, be that in a lift or anywhere. It diminishes our professionalism in academic environments, creates awkward situations, and forms a negative atmosphere within the university community.

Sometimes, we judge others for taking the lift to travel just one or two floors without considering that there might be a valid reason for it. The person might have a health condition, an injury, or be carrying something heavy. Assuming the worst without knowing the full context can lead to unnecessary criticism and a lack of empathy.

Another common issue is how we request floor numbers. Phrases like "Press 4," "Press 5," or "Press G" are often said in a tone that sounds commanding. This indicates that we are not aware of our volume or manner of speaking appropriately. 

Unpleasant odours are also a frequent problem in lifts, whether it is the lingering smell of smoke or other strong odours. These often come from people who have just smoked or due to poor personal hygiene. In an enclosed space like this, such smells can make the ride uncomfortable and unwelcoming for others.

One of the simplest yet most important points is to always let people exit before we enter. This little action ensures a smooth and hassle-free environment.

Another way to practice good lift etiquette is by avoiding overcrowding. We should opt for the stairs when travelling short distances. If we do not have any physical limitations, taking the stairs can help keep the lift available for those who really need it. 

A simple greeting inside the lift can also go a long way in making the experience more pleasant. Saying hello to a classmate, colleague, or faculty member is a natural gesture that helps create a friendly atmosphere. 

However, the most important thing here is to keep our conversations professional. Students must avoid venting about peers, faculty, and university policies, as they might be heard by the wrong audience. For private discussions, it's always best to find a suitable place. 

We should remember that it's always nice to be polite when requesting a stop at a specific floor. Saying "please" when requesting a stop makes the interaction smoother and more considerate. Next, if you are standing near the door, stepping out briefly to let others exit can make things easier for everyone. On top of that, when you see someone hurrying to catch the lift, holding the door for them instead of pressing the "close" button is a small act of kindness that can make a big difference.

If the lift ever malfunctions, the best thing we can do is stay calm, follow safety procedures, help others if needed, and avoid panicking. 

In the end, lifts in universities are shared spaces where convenience and ethics should go hand in hand. By following the discussed guidelines, we can make the experience more comfortable and enjoyable for all.

Sketch: TBS

Md Inzamul Haque is a lecturer at the Department of English at the Southeast University. 

Disclaimer: The views and opinions expressed in this article are those of the author and do not necessarily reflect the opinions and views of The Business Standard.