Landknock: a tech company that automates field operations in the last mile

In Bangladesh, where informal businesses dominate the economy, operational inefficiencies have long hindered growth. Small retailers struggle against digital giants, logistics networks remain fragmented, and field workforce management is often chaotic.

Technology is now changing this landscape, and at the forefront of this shift is Landknock Ltd.

Founded by Mahir Amirur Rahman Iram, Md. Iftekhairul Islam, Md. Abdullah Al Noman, and Sheikh Rezmin Akter, Landknock has spent the last decade addressing critical challenges in field force management, logistics, and retail digitisation.

"In 2015, I was working with companies that relied on sales representatives and service teams spread across multiple locations," Mahir recalls. "Managers had no real-time visibility—everything was guesswork."

Landknock introduced a Field Force Monitoring System, providing real-time tracking, task management, and automated reporting. Companies that adopted it saw higher productivity and reduced reporting errors, enabling data-driven decision-making.

By 2018, Bangladesh's e-commerce sector was growing, but logistics infrastructure lagged. Unlike Amazon, which runs its own fulfilment network, Bangladeshi e-commerce businesses depended on fragmented third-party delivery services.

"Delivery companies were disorganised, slow, and heavily manual," says Mahir. Communication relied on WhatsApp, spreadsheets, and phone calls, leading to tracking inconsistencies and rising costs.

Landknock launched a Delivery Management System, automating order tracking, optimising routes, and streamlining communication. Over 100 logistics providers adopted the platform, handling 30,000+ deliveries per month, enabling smaller firms to compete at scale.

This success earned Landknock national recognition, leading them to be among the top nine teams selected from 1,100+ applicants in the Grameenphone Accelerator Batch 6 (2019), granting them GPA Alumni status.

When the COVID-19 pandemic forced thousands of retailers to shut down, many lacked the means to sell online.

"Shop owners knew they needed to go digital but couldn't afford expensive software," Mahir explains.

Landknock responded by creating a Grocery Management System, allowing retailers to launch online stores quickly and affordably. Rural businesses that had never used software before embraced this shift.

This initiative won Mahir the 'Act COVID-19 - Call for Nation' award from Bangladesh's ICT Ministry in 2020 for supporting small businesses. In 2021, Landknock received the BIG Award, ranking among the top 26 startups out of 7,000+ applicants from 56 countries.

From field force automation to logistics optimisation and retail digitisation, Landknock has become a key player in last-mile operations.

"Our mission is simple," says Mahir. "We want to build technology that empowers businesses—not just large corporations, but small retailers, delivery networks, and field workers who form the backbone of the economy."

As Bangladesh's digital economy grows, Landknock continues to innovate, shaping the future of last-mile operations—one solution at a time.