Service Desk Engineer | Bank Asia

Position: Service Desk Engineer (Support)-(TO-Officer)

Responsibilities & Context

• Provide end-user support for Core Banking, Agent Banking and other software.
• Assist SOC operations with hardware, network and branch-level IT support etc.

Requirements

Education

• Master of Science (MSc) in Computer Science & Engineering
• Master of Science (M.Sc) / Bachelor of Science (B.Sc) in Computer Science & Engineering (CSE) / Information Technology (IT) or any relevant field.

Experience

• 1 to 5 years
• The applicants should have experience in the following business area(s):Banks

Additional Requirements

• At least 1-5 years of relevant professional experience.
• Maintenance and Business Support Core Banking System through service Desk or Maintenance of Hardware, Network and PC support for end user. 
• Design, Development, Implementation, maintenance, and Business Support of the General Banking operation of the Core Banking System. Installation/Troubleshooting of PC, Network, Antivirus, Microsoft AD, and DC management.
•  Knowledge in ITIL, PL/SQL, MySQL Java, Java Spring, Java Scripts. Command in API Development, Knowledge in Python, PHP, Anjular JS.
•  Knowledge in RDBMS, Hibernet Technology, AJAX, ASP.NET.
• Assess system performance and recommend improvements.
• Resolve issues escalated by technicians and engineers.

Read Before Apply

Candidates possessing the requisite skills and qualifications should feel free to apply online through bdjobs.com by May 18, 2025. Only shortlisted candidates will be called for interview. Bank Asia reserves the right to accept or reject any application without assigning any reason whatsoever.