NRB Bank, MetLife renew credit card insurance partnership for eighth year
NRB Bank PLC has renewed its partnership with MetLife Bangladesh for the eighth consecutive year, offering insurance protection benefits to eligible credit cardholders.
Under the renewed agreement, eligible NRB Bank credit cardholders will receive insurance coverage to help settle outstanding balances in the event of death or permanent disability, subject to applicable policy terms and conditions, the press release said.
Eligible cardholders will also receive an In-Hospital Cash Benefit for each hospitalisation to help manage medical expenses during treatment and recovery.
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NRB Bank Managing Director and CEO Tarek Reaz Khan and MetLife Bangladesh Chief Executive Officer Ala Ahmad signed the agreement on behalf of their respective organisations.
Tarek Reaz Khan said, "Our customers expect banking services that add meaningful value to their everyday lives. Our partnership with MetLife Bangladesh for the eighth year will allow eligible credit cardholders to continue benefiting from insurance protection designed to support them and their families during difficult and unexpected situations."
MetLife Bangladesh Chief Executive Officer Ala Ahmad said, "Financial protection can make an important difference during an unexpected health crisis or other unforeseen event."
"By continuing our partnership with NRB Bank PLC, we aim to provide impactful insurance benefits that can help reduce financial worries and support greater peace of mind," he added.
NRB Bank provides card issuance and digital financial services alongside its other banking operations in Bangladesh.
The bank serves customers through digital banking, branch banking, agent banking and internet banking, and offers a range of banking products and services for different customer segments.
MetLife Bangladesh has been operating in the country since 1952 and currently serves around one million individual customers and more than 900 corporate clients.
The insurer settled Tk2,853 crore in claims in 2025 and reported a claims settlement ratio of 98% for the year, one of the highest in the industry.
During the first six months of 2026, MetLife Bangladesh settled claims worth Tk1,384 crore, covering insurance benefits and claims related to deaths and medical expenses.
Senior officials from NRB Bank and MetLife Bangladesh attended the signing ceremony at a local hotel in Dhaka.
