BB asks banks to ensure smooth ATM, MFS services during Eid vacation
The Bangladesh Bank has asked the commercials banks to ensure smooth and uninterrupted transactions through the Automated Teller Machine (ATM), Point of Sale (POS), QR Code, Internet Banking, Online e-Payment Gateway and Mobile Financial Services (MFS) during the vacation of Eid-ul-Fitr.
"Banks need to ensure round-the-clock ATM service. If any technical problem occurs at ATM booths, it should be resolved as soon as possible and adequate cash supply should be ensured," the central bank said in a circular issued today.
The regulator also reminded banks to ensure security at ATM booths.
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Banks have also been directed to implement measures ensuring round-the-clock POS services, alongside raising awareness among merchants and customers to prevent fraud.
All banks and their affiliated companies offering mobile financial services (MFS) such as Bkash, Rocket, and Nagad have been instructed to guarantee smooth transactions.
In this regard, customers should receive transaction information via SMS alert service for any amount transacted.
The government has approved a seven-day holiday for Eid-ul-Fitr from 17-23 March, after declaring 18 March a public holiday in addition to the previously announced Eid break.
